Communication and Multilingual Fluency
Project from the diaphragm, not the throat. Vary pace to spotlight key moments and invite reflection. Replace filler with purposeful pauses, and check comprehension by asking open questions rather than yes-or-no prompts.
Communication and Multilingual Fluency
Notice puzzled glances or excited whispers and pivot accordingly. Repeat questions for the group, paraphrase to confirm intent, and validate emotions so guests feel heard as well as informed throughout the experience.